Returns can be accepted within 10 days of delivery, provided you have a Return Authorization # and the items are in their ORIGINAL CONDITION (unworn, unwashed and with all tags still attached).
Send an email to: email@example.com
to request a Return Authorization # or for more information.
Once we receive the item(s) at our Head Office [with all the tag(s) still attached and in unworn and unwashed condition], we will process a refund for the returned unit(s), less a 15% restocking fee, within 2-5 business days. OR
Once we receive the item(s) at our Head Office [with all the tag(s) still attached and in unworn and unwashed condition], we will provide you with a discount code for the full amount which can be applied to your next order and will be valid for 6 months. You should receive the coupon code within 2-5 business days of us receiving your return.
In the event you would like to exchange (a regular-priced and non-gusseted item) for a different size or style, the restocking fee does not apply.
Online returns and exchanges cannot be processed in-store and will not be accepted without a Return Authorization # which we provided to you.
Only regular priced items may be exchanged or returned. All discounted items, all gusseted items like panties, bodysuits, swimwear - are always a final sale.
Please ensure that you are ordering your correct size. If you are unsure of your bra size, please check out the following video How To Measure Your Bra Size, or one of our professional fit specialists will be happy to assist you. Simply call us for a fit consultation during weekday office hours at: 416-913-7991 ext:22 or book an appointment for any of our stores.
Please allow for 7-10 business days for shipping after you place your order. You will be advised of any delays.
Domestic Shipping (Within Canada):
We offer FREE SHIPPING within Ontario on all orders over $100. All other orders will be charged a $10* flat rate.
We offer FREE SHIPPING within Canada on all orders over $250. All other orders will be charged a $15* flat rate.
North America Shipping (USA):
There is a $25* flat rate fee for all orders to the United States. (Local duties and taxes may apply).
Outside North America Shipping (International):
There is a $70* flat rate fee for all international orders. (Local duties and taxes may apply). This International rate may be subject to additional fees, based on the weight and size of the shipment.
*Linea Intima has the right to modify any shipping charges and rates without notice.