Online Purchases
Returns are accepted 10 days after shipping and will be subject to a 10% restocking fee plus the shipping fee.
Email for Return Authorization information and details. Online returns and exchanges cannot be processed in-store or online without the Return Authorization.

In-store Purchases
Exchanges or store credit will be issued within 10 days of purchase. Store credits are valid for one year only and cannot be reissued. No refunds 

Only regular priced items may be exchanged or returned. All sales items, panties, bodysuits, swimwear and Lelo products are final sale.

Please know your size before purchasing any items. If you're unsure of your bra size, one of our fit specialists will be happy to assist you. Simply call us for a fit consultation at 416-913-7991 ext:22 or book an appointment at any of our stores.